(English) On a daily basis, we, the Lookeen-team, receive calls and emails from customers all over the world, who tell us how convinced they are by Lookeen and how much they would like to have a similar tool for their folder structure in Windows.
(English) Just imagine that your Customer Care Center keeps records on all support cases. These records are stored in a central place, a document is allocated to each support case and the corresponding email is linked with it.
Now you can decide in which way you want to make this information accessible for all employees of the CCC. After you have done that, everyone can browse for the corresponding information in a network folder. With the help of Lookeen, you can also index every user of the network drive in order to ensure in this way that everything which is searched for will be found immediately.