Eli Snir, IT Manager, Avnet, Israel
All our company using the amazing outlook searches since we found "Lookeen 2010 Professional
Max Bucht, Managing Director, Infosystems Software & Service GmbH, Eschborn, Germany
Lookeen of course is a GREAT product!
Richard Hayward, IT Manager, Tube Tech International, Essex, UK
We would not hesitate in recommending Lookeen to other businesses.
Jonathan Cousar, President, LazyLizard Internet Inc., New York, USA
I mean your product is great!
Rusty Keighron, Insurance Industry Manager, Docstar, New York, USA
Just a note to say how much more productive I am thanks to Lookeen.
Shay Traittel
I am working with your software and it is so good.
Christophe Marcant, Software Specialist, San Francisco, USA
I depend on it every day and it has saved me countless times finding emails I had misplaced.
Marc Prinsen, System Engineer, Viveo Belgium, La Hulpe, Belgium
Lookeen really enhances our Outlook experience by speeding up our searches. It is very easy to configure and fine-tune!
Network Administrator, Allentown, PA, USA
Lookeen is the best product we have found to allow for "full text seaching" of our shared Outlook email folders. It is an excellent product!
Kevin Anetsberger, General Manager, Midwest Tungsten Service, Willowbrook, USA
It is a terrific product! I was so pleased with it that I ordered copies for all of our staff.
Howard Bayne, Toronto, Canada
Lookeen saves me from searching, it helps me find.
Oliver Krainhöfner, Owner, CRAINTEK Media
…I love my inbox again!
Patrik Heim, Developer, Realtech System Consulting Corporation
It really simplifies my communication.
Nora Mühlbacher, IT System Manager, Frequentis AG
Frequentis employees benefit from Lookeen.
Nico Zettler, Producer, 10tacle Studios AG
…an excellent add-in for Microsoft Outlook…
Anja Kottke, Technical Writer
Outlook at its best.
Timo Sikora, Director, Caspar Fashion Corporation
This product has changed my daily work.
Carolin Fischer, Sr. HR Assistant
…I cannot live without this tool.
Guido Kopkow, Germany
Best search engine I have ever seen for Outlook! It seems that I will never need an archive solution for my mails.

Email

The crash of the US-American energy tycoon Enron was spectacular and it was a perfect test bench for Lookeen.

Enron started of perfectly.

The fusion of Houston Natural Gas and Internorth formed Enron back in 1985. Soon after the fusion, they became the biggest natural gas distributor in the USA and Great Britain. Changes in the top management and planned projects in India allowed the shares to climb between December 2000 and August 2001 from $ 20 to over $100 a piece.

But in autumn 2001 Enron had to admit, that they had financial problems and turned to the Department of Commerce. An audit was issued and under growing pressure, Enron was forced to provide a revised version of the quarterly financial statement and the result was devastating:

The revised statement showed that there was a loss of more then half a billion U.S. dollars. Enron had to admit to fraudulent claims of more then 1.2 Billion U.S. dollars in the previous year. As a result the shares fell so deep, that they were taken of the stock market in December.

Enron was ruined

The crash of Enron left more then 20.000 employees jobless, with their retirement provisions and their savings in form of Enron shares gone. The trial following the crash handed out penalties and prison sentences to managers and accountant clerks, but was unable to retrieve the money lost.

To avoid this happening again, the SEC and the controlling institution for energy trade published a cleaned up data file of Enron, containing 500.000 Emails in may 2002.This data is used for analysing and testing purposes of universities and companies. Among the resulting projects is the SimStudent-Project of the Carnegie Mellon University, another is a publication of the School of Computing in Queens.

What has that got to do with Lookeen?

A data file with the size of the Enron-File is in a lot of companies rather common today, especially because of the increased E-Mail traffic. Corporate projects, increased correspondence and, unfortunately, Spam-Mails are causing the mail accounts of the associates to overflow regularly. The search for the right mail, the proper annex, relevant documents, pictures or presentations on an exchange server, on mobile data carriers or the hard drive needs more and more time.

Therefore the quality management of Axonic Informationsdienste GmbH used the publicly available Data Package of Enron as a test bench to run Lookeen through last tests and to gain structured testing protocols. The task is, to search and index the file with a size of six GB within an acceptable timeframe. Lookeen can be tested under conditions as they are in Companies: reliability, speed and quality are tested over and over again and improved if necessary.

Canned meat, aka Spam, is in every mouth, unfortunately in every in-box too. Therewith the unrequested and unwanted Spam Emails have a lot in Common with the canned meat..

Sounds absurd?

It makes more sense if you look closer at the derivation of the word Spam. Even though the word Spam means nothing else, but litter, garbage or refuse, something the unwanted Mails indeed are, it doesn’t explain why Spam is the word everyone uses for them, while it could have been trash or waste too.

A sketch of the world famous Monty Python group is to be blamed that out of all things, the word Spam gained its questionable fame. The Comedians made fun out of the double meaning of the word Spam in said sketch. Spam is in the English language not only the word for waste and trash, but is also the unflattering synonym for an American canned meat product, called (Spiced Ham).

In the mentioned sketch the guest of a restaurant was offered meals solely containing the word Spam. To make it even more absurd, some of the dishes named contained the word Spam more than once, like “Spam Spam Spam Spam Spam Bacon and Span Beans Spam”.

Monty Pythons Spam-Sketch

The strange accumulation of the word Spam during the Sketch became a basic principle. As the first trash Emails appeared, the word Spam became the general term of that, what is today in everyone’s in-box. And in everyone’s mouth.

To escape this flood of unwanted and even more so unneeded Emails, a lot of users use the help of Spam-Filters that automatically filter the Spam-Mails out of the in-box. Spam-Filter are programs which are capable of learning. They use typical search criterion’s, Email addresses and domains, to try and spot the unwanted Emails and sort them out.

But Spam-Filter do have a great deficit; they simply overlook a lot of Spam-Mails, which then still find their way into the in-box. Even worse is the opposite case. This means, the Spam-Filter recognizes a “good” mail from Friends, family, colleagues or customers as spam and sorts it out.

To avoid this, Lookeen offers a comfortable and safe solution. Luckily Spam-Mails always distinguish themselves by the same keywords.

Here the search history of Lookeen proves to be a very useful feature. Simply look for the corresponding keywords and ban the unwanted Emails via drag&drop into the recycle bin.

search history

To keep the Emails of the future clean, simply call up the past queries from the history. Instantly you have a tidy in-box that is free of Spam.

That way you are safe from unwanted Spam – and luckily from canned meat too.

In Situations where the success of certain projects is depending on a number of participants, it is important that all information is highly available and without redundancy.

For many years companies use the so called groupware in such matters. Groupware is supposed to alleviate the working process in the teams and enable the project coordination on a timely and spacial basis. One of the most famous exponents of the groupware application is the Microsoft exchange server.

The Microsoft exchange server offers a wide spectrum of functions which allow a various number of operators to use different systems to work in cooperation together.

The most often used features of exchange servers are:

-E-Mails

-Appointments and calendars

-Tasks

-Contacts and addresses

-Notes

-Documents

All of the above mentioned elements are stored on a central server and are made available to a user-defined number of operators. Therefore the information’s are always without redundancy and up to date.

The benefit of this architecture is obvious.

Let’s assume, that you have a support section in your company and use for the contact address support@yourcompany.com an exchange inbox. Now all of your associates can see, which E-Mails have already been answered, what cases still wait for a reply and they can even see the proposal for solutions that have been made.

But the working day has changed a lot in the past years. May it be that projects are realized at the customer’s location, companies use more and more outwork or that companies have structures reaching around the entire world.

Security: Encryption with VPN

Users from outside the company network can offer their knowledge and participate through the so called VPN (Virtual Private Network). This ensures that the participants of projects always are provided with information’s up to date and without redundancy.

Using the online mode you work within the infrastructure of your company and adjust information’s in real time with your system. If the connection to the company network is disabled, you just turn your exchange server into the offline mode. This creates a copy of your inbox, which in turn allows you to still have fast access to your data.

This copy of your inbox is regularly updated by the mail server when you are online. Once the connection is enabled again, Microsoft Outlook will switch back into the online mode. Changes made by you, while there was no connection to the server, are automatically adjusted as soon as the connection is enabled again.

Of course the synchronization of the worldwide data is a challenge for the exchange server. For example, if an operator uses a cell phone and has an UMTS connection, an adjustment of large files would take way to long.

Therefore Microsoft uses the so called “cached mode” since the exchange server 2003. In the cached mode, the exchange application possesses an automatic online/offline-management, which is running in the background. This equilibrates the encumbrance of the connection to the exchange server because some of the contents aren’t aligned despite the connection to the exchange server is established.

Bulletin boards and product reviews that are dealing with search tools, often complain about the fact that most tools aren’t able to search and index all exchange inboxes in all modes.

Especially for this case of application, and for a professional environment in general, Lookeen was developed.

We at Axonic Informationsdienste GmbH are aware of the fact, that the base principle of development for Lookeen is the compatibility to exchange servers.

After the release of Lookeen the feedback is thoroughly positive and a huge amount of encouragement reached us. All involved in this dialogue profited of it.

Companies used the smooth support of exchange servers as the reason for choosing Lookeen over other search tools.

Archives or inboxes that are on the exchange servers are simply added in the Lookeen options and because of the Lookeen terms of references, we spoke about in a previous article, all particulars of the handling of the exchange servers and their clients can be individually configured.

Lookeen supports the exchange server indication in all modes, no matter if you are online or offline, if you are using the cached or the uncached mode. With Lookeen you search through all of your data in a few seconds, even on your exchange servers.

Lookout for Outlook is surely still well known by a lot of people. The small tool ranked among the most important add-ons for Microsoft Outlook some time ago.

lookout-logo

The Microsoft Outlook users have been wishing for an extended and fast search function since the first version was launched. Public folders as well as exchange mailboxes have to be browsed. It is not effective enough to only browse the current folder – instead it also has to be possible to select the simultaneous browsing of all folders. The search results have to be available immediately, also in case of a great data volume. Lookout was therefore the solution for thousands of customers who have recognized the surplus value of such an index search.

Hereby Lookout uses the well-known open source project Lucene. Lucene is considered to be one of the best and fastest search libraries in the world and is provided by the Apache Software Foundation. With the help of its existing version at that time, Lucene 1.4, Lookout was able to stabilize and optimize the compare functions.

It was a profitable and successful business for Lookout to enrich Microsoft Outlook by extended search functions. This fact makes Microsoft’s strategic decision to buy Lookout up and to integrate it into Microsoft’s own company in 2003 even more understandable. However, it seemed that this resulted in a development stop and the end of the support for Lookout. Lookout was developed for Mircosoft Outlook 2003 in .NET Framework 1.0. The consequence was that Lookout was left out for a multitude of Outlook users when they switched to Outlook 2007.

At the time Outlook 2007 was launched, the Axonic Informationssyteme GmbH was developing the social networking tool Chilibase. It was Chilibase’s aim to identify connections between contact persons, emails and email contents and to edit them in order to increase the workflow in the email environment.
Chilibase was launched on the market at the same time when Outlook 2007 was starting to push the previous version more and more away. Chilibase made it possible for the former users of Lookout to compensate the omission of Lookout. However, during conversations with customers it became more and more apparent that the users simply missed Lookout’s search function and did not found an adequate alternative. Without any doubt the end of Lookout left a gap for a lot of companies and private users.

Inspired by the customers, the Axonic GmbH started a corresponding market analyses at the end of the summer 2007. The Axonic GmbH quickly came to the doubtless conclusion that there has to be an alternative to Lookout. The advantages of a quick, smart and easy to handle index search established themselves too well to forgo it.

This was Lookeen’s hour of birth. Up to now, Lookeen has established itself as THE alternative to Lookout throughout several versions. We have tried to continuously adapt Lookeen to the wishes of the customers and to improve it. At this Lookeen is also supported by the newest versions of Lucene, which are also used by a lot of internet search engines and Wikipedia.

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