Terminal Server
Martin Welker informed in his latest blog about Lookeen within a company’s environment. Thereby he focused on the installation of Lookeen on the companies’ computers.
Depending on the size of the company and its infrastructure, the use of terminal servers is appropriate. By doing so, the applications will be installed centrally on the terminal server and they will be made available to the users through the terminal server, instead of being installed separately on each computer. End devices with various operating systems can be used for the access.
The applications are executed on the servers, while only the application interface is displayed on the users’ end devices.
The end device does not need to provide processing power for the execution of the application. Thereby also devices with weak hardware, e.g. older devices or also PDAs, can be used for the access to new applications which require a lot of resources.
Only few data is transferred between end device and server. The user’s entries are transferred from the end device to the server and are processed there. The result will be transferred to the user’s screen and displayed.
For the fact that this function of Windows servers offers few configuration possibilities and its handling is often complicated, the US company Citrix specialised itself on such terminal server applications. By using the so-called „MetaFrame Presentation Server“, Citrix-Systems help system administrators with the configuration of distributed systems within a company’s environment.
“These days, companies have higher expectations on networks than ever before. The management is looking for ways to increase productivity and cost-efficiency…”
- (Statement of a Lookeen bulk customer and Citrix Gold Partner)
Nowadays, most applications can normally be installed and used on terminal servers. However, it starts to become difficult when it comes to the configuration of the programmes – especially regarding the existing authorisation system.
Among other things, the following information is important:
- Where will the index be saved?
- Where will which settings be saved?
- Which access authorisations are necessary for which files?
Therefore Lookeen stays transparent concerning all these aspects. We do not want to be cagey about where you can find the index and in which format the settings have to be configured. We, the Lookeen-team, already provide a 100% terminal server and Citrix compatibility. For that, Lookeen simply has to be installed by the system administrators who are responsible for the terminal server. After that you use the Lookeen group policies in order to configure restrictions for each user or for each group of users. The settings of the individual Lookeen installations can be personalized simply and easily with the help of a XML-file.
After that, the users simply log on their work stations and will immediately be able to use Lookeen. Because the Lookeen licence model is based on the number of users, it does not matter on how many work stations each user logs on. Further licences are not required.
Everyone protects the Environment: Lookeen even protects your Network: Central Indexing made easy!
Just imagine that your Customer Care Center keeps records on all support cases. These records are stored in a central place, a document is allocated to each support case and the corresponding email is linked with it.
Now you can decide in which way you want to make this information accessible for all employees of the CCC. After you have done that, everyone can browse for the corresponding information in a network folder. With the help of Lookeen, you can also index every user of the network drive in order to ensure in this way that everything which is searched for will be found immediately.
But why should 20 users index the same data 20 times? This burdens your network and requires extra time and resources.
Based on this question, we, the Lookeen-team, developed the “shared index”. The concept of the shared index sources includes a central index, which is accessible for all users. The advantages are obvious:
- Every user has the same data status
- The index only has to be created and renewed at one place
Here is another scenario which customers often tell us about:
A multitude of email-archives exists. In order to preserve Outlook’s high performance and user friendliness, naturally those archives shall not be included into the work profile.
This is no problem when using Lookeen:
Simply create a new outlook profile. Afterwards you can add any number of archives to this profile. Lookeen will index the archives in this profile from that moment on. Now you can add this created index as shared index source to your work profile. After you have done that, each query will also include the indexed archives and each indexed object can also be opened and relocated easily by using Lookeen.
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